Our Repair techs have comprehensive levels of experience. We constantly have the parts you need readily available on every truck so we won’t need to trouble you a 2nd time to obtain your Garage Door running right. Garage Doors weigh hundreds of pounds. The complete weight of the Door is brought by the Garage Door hardware, such as the Springs, Cables, Rollers, Bearings, etc. This hardware has an useful life span of about 5-10 years prior to it compromises and overburdens the Garage Door Opener, eventually causing it to break or fail. The Opener is not developed to do any heavy lifting, that is the task of the Door hardware. An easy test to see if your Garage Door hardware is doing its task is this: With the Door in the fully closed position take down on the red disconnect cable. Then try lifting the Door. If the Door is really heavy and drops of its own weight when you release the Door Springs and hardware are worn and are refraining from doing their task, putting undue pressure on the Opener. Serving Charlotte NC and surrounding locations.