Our Repair techs have substantial levels of experience. We constantly have the parts you need offered on every truck so we will not need to trouble you a second time to get your Garage Door running right. Garage Doors weigh numerous pounds. The complete weight of the Door is carried by the Garage Door hardware, such as the Springs, Cables, Rollers, Bearings, etc. This hardware has a helpful life span of about 5-10 years before it weakens and overburdens the Garage Door Opener, eventually causing it to break or fail. The Opener is not designed to do any heavy lifting, that is the job of the Door hardware. A simple test to see if your Garage Door hardware is doing its task is this: With the Door in the totally closed position take down on the red detach cord. Then try lifting the Door. If the Door is extremely heavy and drops of its own weight when you release the Door Springs and hardware are worn and are refraining from doing their job, putting excessive stress on the Opener. Serving Henderson NV and surrounding locations.