Our Repair techs have extensive levels of experience. We constantly have the parts you need offered on every truck so we will not have to bother you a second time to obtain your Garage Door running right. Garage Doors weigh hundreds of pounds. The complete weight of the Door is brought by the Garage Door hardware, such as the Springs, Cables, Rollers, Bearings, and so on. This hardware has a helpful life expectancy of about 5-10 years before it weakens and overburdens the Garage Door Opener, ultimately causing it to break or fail. The Opener is not created to do any heavy lifting, that is the job of the Door hardware. A simple test to see if your Garage Door hardware is doing its job is this: With the Door in the fully closed position pull down on the red detach cord. Then try raising the Door. If the Door is very heavy and drops of its own weight when you release the Door Springs and hardware are worn and are not doing their task, putting undue strain on the Opener. Serving Indianapolis IN and surrounding areas.