Our Repair techs have substantial levels of experience. We constantly have the parts you require readily available on every truck so we will not need to bother you a second time to obtain your Garage Door running right. Garage Doors weigh numerous pounds. The full weight of the Door is brought by the Garage Door hardware, such as the Springs, Cables, Rollers, Bearings, etc. This hardware has an useful life expectancy of about 5-10 years before it damages and overburdens the Garage Door Opener, eventually triggering it to break or fail. The Opener is not developed to do any heavy lifting, that is the task of the Door hardware. A simple test to see if your Garage Door hardware is doing its job is this: With the Door in the completely closed position take down on the red detach cord. Then try lifting the Door. If the Door is extremely heavy and drops of its own weight when you release the Door Springs and hardware are worn and are refraining from doing their job, putting undue stress on the Opener. Serving Laredo TX and surrounding locations.