Our Repair techs have extensive levels of experience. We constantly have the parts you need available on every truck so we won’t need to bother you a second time to obtain your Garage Door running right. Garage Doors weigh hundreds of pounds. The full weight of the Door is carried by the Garage Door hardware, such as the Springs, Cables, Rollers, Bearings, and so on. This hardware has a helpful life expectancy of about 5-10 years prior to it weakens and overburdens the Garage Door Opener, ultimately triggering it to break or fail. The Opener is not developed to do any heavy lifting, that is the job of the Door hardware. A simple test to see if your Garage Door hardware is doing its job is this: With the Door in the completely closed position take down on the red disconnect cord. Then try lifting the Door. If the Door is really heavy and drops of its own weight when you release the Door Springs and hardware are worn and are not doing their job, putting undue strain on the Opener. Serving Vallejo CA and surrounding locations.